1. Q: Are you a factory or trading company?
A: We are a OEM/ODM factory.
2. Q: Can I get some samples?
A: Sample order is welcome.
Price would be negotiated based on bigger quantity.
3. Q: How does your factory do regarding quality control?
A: Quality is our culture. We have a special supervision department to text the component, productive process and finished products step by step carefully, We guarantee that each digital signage unit are tested carefully for more than 48 hours and works very well before shipment. We strive for 100% customer satisfaction on every sale we complete.
4. Q: What is your after-sale service?
A: Within the one year warranty, we can repair or replace the defective unit for free, after the warranty time, we repair the defective unit and charge part cost.
5. Q: When will you make the delivery and what’s the shipment terms?
A: It’s depends on the quantity of your order. Sample leading time is 3~5 days, bulk order leading time is10~12 days. Normally, for sample<100KG, we kindly suggest by express or air, It’s good for you to shipping products by air or sea when bulk order>100KG. Mostly shipment time is 3~8 days after delivery.
6. Q: Can i get some discount?
A:Surely i will do my best to help you to apply for biggest discount. We are here to provide you the best services, assistance with competitive prices.
7. Q: Can i have customized product?
A: We have excellent engineers and designers for your ODM and OEM orders. We already export many customized products to all over the world, like built-in camera, infrared scanning, thermal printing and logo. Welcome to send me your plan/drawing/layout for offer a reasonable quotation.
♥ If you want to know more about our products and company, welcome to contact us at any time.